Enable Salesforce Knowledge

In your Trailhead developer org, assign yourself a Knowledge User license and enable Salesforce Knowledge.
  • Assign your user license the Knowledge User permission
  • Enable Knowledge in your org and ensure the default knowledge base language is set to English

Publish an Article

Create and publish your first knowledge base article.
  • Create a Knowledge type article
  • Title: My First Knowledge Article
  • URL: My-First-Knowledge-Article
  • Channel: Internal
  • Publish the article