Enable Salesforce Knowledge
In your Trailhead developer org, assign yourself a Knowledge User license and enable Salesforce Knowledge.
- Assign your user license the Knowledge User permission
- Enable Knowledge in your org and ensure the default knowledge base language is set to English
Publish an Article
Create and publish your first knowledge base article.
- Create a Knowledge type article
- Title: My First Knowledge Article
- URL: My-First-Knowledge-Article
- Channel: Internal
- Publish the article